What do I do if
I lost my claim number.
Claim numbers are critical for tracking but easily misplaced.
I lost my claim number.
Root cause
Why this happens
Claim numbers are critical for tracking but easily misplaced.
Know the law
Your rights
Carrier must provide claim number on request.
Free claim review
Get a free claim review from a licensed Florida public adjuster.
We review your policy and estimate at no cost. If we take your case, our fee only comes from the increased recovery.
- ✓Licensed Florida public adjusters
- ✓We work for policyholders, not insurance companies
- ✓No fee unless we recover more than you were offered
What kind of damage?
Pick the closest match. We will ask for details later.
What to do
Solution steps
- 01
Step 1
Call carrier customer service
- 02
Step 2
Provide policy number and date of loss
- 03
Step 3
Request claim number in writing
- 04
Step 4
Document all communications
No obligation. No fee unless recovery.
Dealing with this? Free review.
Licensed Florida public adjuster.
Similar scenarios
Related problems
Carrier won't provide me a copy of my policy.
Carriers sometimes delay providing policy copies to limit your understanding.
Carrier wants to record/video the inspection.
Carrier documentation of inspection.
Free claim review
Still building your claim? We can help right now.
A licensed Florida public adjuster will review your policy and loss documentation for free.
- ✓Licensed Florida public adjusters
- ✓We work for policyholders, not insurance companies
- ✓No fee unless we recover more than you were offered
What kind of damage?
Pick the closest match. We will ask for details later.
Know the law
Relevant statutes
FS 626.854
Public adjuster.
FS 627.70131
Carrier duties.
FS 627.70132
Notice deadlines.
FS 627.7142
Bill of Rights.
FS 626.9744
Matching.
Go deeper
Related resources
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Help Center
Common problems.
See also
Other common problems
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I signed an AOB and regret it.
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Carrier authorized partial flooring replacement that doesn't match.
Another situation Florida policyholders face mid-claim.
Depreciation not released after completed repairs.
Another situation Florida policyholders face mid-claim.
Free claim review
Your policy says more than you think. Find out what you are actually owed.
Licensed Florida public adjusters. Free claim review. No recovery, no fee.
- ✓Licensed Florida public adjusters
- ✓We work for policyholders, not insurance companies
- ✓No fee unless we recover more than you were offered
What kind of damage?
Pick the closest match. We will ask for details later.
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