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Carrier won't provide me a copy of my policy.

What do I do if

Carrier won't provide me a copy of my policy.

Carriers sometimes delay providing policy copies to limit your understanding.

1 min read · Reviewed April 2026

Carrier won't provide me a copy of my policy.

Root cause

Why this happens

Carriers sometimes delay providing policy copies to limit your understanding.

Know the law

Your rights

FS 627.4137 requires carriers to provide policy copies on request.

Carrier won't provide me a copy of my policy. body image 1

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Step 1 of 6· Damage17%

What kind of damage?

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What to do

Solution steps

  1. 01

    Step 1

    Request in writing via certified mail

  2. 02

    Step 2

    Cite FS 627.4137

  3. 03

    Step 3

    Give 10-day deadline

  4. 04

    Step 4

    File DFS complaint if ignored

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A licensed Florida public adjuster will review your policy and loss documentation for free.

  • Licensed Florida public adjusters
  • We work for policyholders, not insurance companies
  • No fee unless we recover more than you were offered
Step 1 of 6· Damage17%

What kind of damage?

Pick the closest match. We will ask for details later.

Know the law

Relevant statutes

Go deeper

See also

Other common problems

Reviewed: April 24, 2026

Free claim review

Your policy says more than you think. Find out what you are actually owed.

Licensed Florida public adjusters. Free claim review. No recovery, no fee.

  • Licensed Florida public adjusters
  • We work for policyholders, not insurance companies
  • No fee unless we recover more than you were offered
Step 1 of 6· Damage17%

What kind of damage?

Pick the closest match. We will ask for details later.

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