
What do I do if
Carrier won't provide me a copy of my policy.
Carriers sometimes delay providing policy copies to limit your understanding.
Carrier won't provide me a copy of my policy.
Root cause
Why this happens
Carriers sometimes delay providing policy copies to limit your understanding.
Know the law
Your rights
FS 627.4137 requires carriers to provide policy copies on request.

Free claim review
We review your policy and estimate at no cost. If we take your case, our fee only comes from the increased recovery.
- ✓Licensed Florida public adjusters
- ✓We work for policyholders, not insurance companies
- ✓No fee unless we recover more than you were offered
What kind of damage?
Pick the closest match. We will ask for details next.
What to do
Solution steps
- 01
Step 1
Request in writing via certified mail
- 02
Step 2
Cite FS 627.4137
- 03
Step 3
Give 10-day deadline
- 04
Step 4
File DFS complaint if ignored
No obligation. No fee unless recovery.
Licensed Florida public adjuster.
Similar scenarios
Related problems
Claim numbers are critical for tracking but easily misplaced.
Carrier documentation of inspection.
Free claim review
A licensed Florida public adjuster will review your policy and loss documentation for free.
- ✓Licensed Florida public adjusters
- ✓We work for policyholders, not insurance companies
- ✓No fee unless we recover more than you were offered
What kind of damage?
Pick the closest match. We will ask for details next.
Know the law
Relevant statutes
Public adjuster.
Carrier duties.
Notice deadlines.
Bill of Rights.
Matching.
Go deeper
Related resources
Emergency playbooks.
FNOL to settlement.
Statutes.
Denial reasons.
Carrier profiles.
All 67 counties.
Claim terms.
Damage categories.
Storm profiles.
Decision tools.
Real recoveries.
Common problems.
See also
Other common problems
Another situation Florida policyholders face mid-claim.
Another situation Florida policyholders face mid-claim.
Another situation Florida policyholders face mid-claim.
Another situation Florida policyholders face mid-claim.
Another situation Florida policyholders face mid-claim.
Another situation Florida policyholders face mid-claim.
Free claim review
Licensed Florida public adjusters. Free claim review. No recovery, no fee.
- ✓Licensed Florida public adjusters
- ✓We work for policyholders, not insurance companies
- ✓No fee unless we recover more than you were offered
What kind of damage?
Pick the closest match. We will ask for details next.
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