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Claim Process

From the first phone call to the final check. Every step.

Seven stages, in order. Click any stage to read what to do, what to expect, and where most claims go sideways.

7 pages in this collection

By phase

Skip ahead to the phase you are in.

Not everyone reads from step one. If you already filed, jump to filing & evaluation. If the carrier just made a lowball offer, jump to negotiation & resolution.

Free claim review

Get a free claim review from a licensed Florida public adjuster.

We review your policy and estimate at no cost. If we take your case, our fee only comes from the increased recovery.

  • Licensed Florida public adjusters
  • We work for policyholders, not insurance companies
  • No fee unless we recover more than you were offered
Step 1 of 3· Damage33%

What kind of damage?

Pick the closest match. We will ask for details next.

Why PANM

We work for policyholders, not insurance companies.

Public adjusters are licensed by the state of Florida (DFS) to represent you, the policyholder, in your insurance claim. We read the policy, document the loss, negotiate the settlement, and fight for what your coverage already promises.

  • Licensed & certified by Florida DFS
    Ocean Point Claims Company is a Florida-licensed public adjusting firm, FL DFS #W829547. Its public adjuster is licensed by the state, in good standing, and verifiable through the DFS licensee search.
  • Experienced. Contingency-based.
    Decades of Florida claim experience. Our fee comes from the settlement increase, not from your pocket upfront.
  • Policy-first review
    We read your policy, including the endorsements most homeowners never see.
(888) 824-1306
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