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When Your Customer Needs a Public Adjuster

Situations where your customer's claim will benefit from public adjuster representation. How recognizing these situations helps you complete more projects.

2 min read · Reviewed April 2026

Situations where your customer's claim will benefit from public adjuster representation. How recognizing these situations helps you complete more projects.

Context

Overview

As a contractor, you see claims from the inside. When the carrier scope does not match your estimate, when the inspection felt rushed, when the customer is overwhelmed, a public adjuster can bridge the gap. Your project gets funded fully. The customer gets their home restored.

How it works

Workflow

  1. 01

    Step 1

    Compare carrier scope to your estimate line-by-line

  2. 02

    Step 2

    Identify scope gaps of 20%+ as red flags

  3. 03

    Step 3

    Ask customer how long since FNOL and carrier response

  4. 04

    Step 4

    Note if carrier requested recorded statements or AOBs

  5. 05

    Step 5

    Refer to a public adjuster when complexity exceeds self-handle

  6. 06

    Step 6

    Coordinate with PA on scope supplementation

When Your Customer Needs a Public Adjuster body image 1

Free claim review

Get a free claim review from a licensed Florida public adjuster.

We review your policy and estimate at no cost. If we take your case, our fee only comes from the increased recovery.

  • Licensed Florida public adjusters
  • We work for policyholders, not insurance companies
  • No fee unless we recover more than you were offered
Step 1 of 6· Damage17%

What kind of damage?

Pick the closest match. We will ask for details later.

Avoid these

Common mistakes

  • X
    Assuming every gap needs a PA (minor ones may not)
  • X
    Pushing AOB instead of PA referral
  • X
    Missing scope gaps because you did not see the carrier scope

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Free claim review

Still building your claim? We can help right now.

A licensed Florida public adjuster will review your policy and loss documentation for free.

  • Licensed Florida public adjusters
  • We work for policyholders, not insurance companies
  • No fee unless we recover more than you were offered
Step 1 of 6· Damage17%

What kind of damage?

Pick the closest match. We will ask for details later.

Know the law

Related statutes

Go deeper

For professionals

Other resources for professionals

Reviewed: April 24, 2026

Free claim review

Your policy says more than you think. Find out what you are actually owed.

Licensed Florida public adjusters. Free claim review. No recovery, no fee.

  • Licensed Florida public adjusters
  • We work for policyholders, not insurance companies
  • No fee unless we recover more than you were offered
Step 1 of 6· Damage17%

What kind of damage?

Pick the closest match. We will ask for details later.

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