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Documenting Damage for Insurance Claims

What your photos, notes, and estimates need to include to survive a carrier challenge and support a supplemental claim.

2 min read · Reviewed April 2026

What your photos, notes, and estimates need to include to survive a carrier challenge and support a supplemental claim.

Context

Overview

Carrier scopes frequently omit items visible only during demolition. Your photos and notes are the evidence of what was there. Good documentation protects you and your customer.

How it works

Workflow

  1. 01

    Step 1

    Wide-shot of damage before touching anything

  2. 02

    Step 2

    Medium shots of each affected surface

  3. 03

    Step 3

    Close-ups with measuring tape in frame

  4. 04

    Step 4

    Video walk-through with narration

  5. 05

    Step 5

    Detailed notes on materials, dimensions, and hidden damage

  6. 06

    Step 6

    Date and time stamp every photo and note

Documenting Damage for Insurance Claims body image 1

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Step 1 of 6· Damage17%

What kind of damage?

Pick the closest match. We will ask for details later.

Avoid these

Common mistakes

  • X
    Only taking phone photos without metadata
  • X
    Not photographing inside walls during demolition
  • X
    Missing building envelope damage (sheathing, underlayment)
  • X
    Not documenting what the carrier scope missed

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  • Licensed Florida public adjusters
  • We work for policyholders, not insurance companies
  • No fee unless we recover more than you were offered
Step 1 of 6· Damage17%

What kind of damage?

Pick the closest match. We will ask for details later.

Know the law

Related statutes

Go deeper

For professionals

Other resources for professionals

Reviewed: April 24, 2026

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  • Licensed Florida public adjusters
  • We work for policyholders, not insurance companies
  • No fee unless we recover more than you were offered
Step 1 of 6· Damage17%

What kind of damage?

Pick the closest match. We will ask for details later.

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