
Palm Beach sinkhole: $30,000 grouting to $180,000 underpinning.
Carrier authorized compaction grouting. Structural engineer demonstrated insufficiency; underpinning was required.
Carrier authorized compaction grouting. Structural engineer demonstrated insufficiency; underpinning was required.
The initial claim
What went wrong
Carrier-selected geotechnical report recommended grouting only. Structural damage was more severe than testing indicated.
The intervention
What we did
Independent geotechnical firm performed deeper testing. Structural engineer documented damage progression. Cited FS 627.706 and FS 627.7015 mediation.

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Lessons for policyholders
Sinkhole claims require independent testing. Carrier-selected firms often under-diagnose.
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More examples
Related case studies
Fort Myers homeowner: $45,000 offer to $287,000 settlement after Hurricane Ian.
Carrier's CAT team adjuster wrote a 15-minute scope. A licensed public adjuster rebuilt the scope line-by-line with engineering support. Fin
Miami condo owner: $18,000 contents offer to $94,000 after kitchen fire.
Carrier lowballed contents claim with a flat offer. Detailed inventory and proper RCV claim recovered 5.2x.
Tampa homeowner: Partial roof denial to full replacement after Hurricane Milton.
Carrier authorized patch. Matching analysis under FS 626.9744 resulted in full-roof replacement.
Orlando water damage: $12,000 initial to $58,000 supplemental after hidden damage.
Initial scope missed behind-wall water damage. Supplemental claim under FS 627.70132 recovered full scope.

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