
Miami condo owner: $18,000 contents offer to $94,000 after kitchen fire.
Carrier lowballed contents claim with a flat offer. Detailed inventory and proper RCV claim recovered 5.2x.
Carrier lowballed contents claim with a flat offer. Detailed inventory and proper RCV claim recovered 5.2x.
The initial claim
What went wrong
Carrier offered a flat $18,000 for contents without itemized inventory. Did not account for smoke contamination of items in non-fire rooms.
The intervention
What we did
Full itemized inventory of 340 items with brand, model, purchase history. RCV claim submission. Industrial hygienist report for smoke contamination across all rooms.

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Key takeaways
Lessons for policyholders
Itemized contents claims routinely recover 2-4x flat offers. Smoke migrates and must be documented.
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More examples
Related case studies
Fort Myers homeowner: $45,000 offer to $287,000 settlement after Hurricane Ian.
Carrier's CAT team adjuster wrote a 15-minute scope. A licensed public adjuster rebuilt the scope line-by-line with engineering support. Fin
Tampa homeowner: Partial roof denial to full replacement after Hurricane Milton.
Carrier authorized patch. Matching analysis under FS 626.9744 resulted in full-roof replacement.
Orlando water damage: $12,000 initial to $58,000 supplemental after hidden damage.
Initial scope missed behind-wall water damage. Supplemental claim under FS 627.70132 recovered full scope.
Sarasota pipe burst: $25,000 offer to $115,000 full-kitchen recovery.
Burst pipe flooded kitchen and adjacent spaces. Initial carrier scope missed cabinetry, flooring underlay, and mold.

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