Lakeland AC condensation claim: covered as sudden discharge.
HVAC condensate line failed and water damaged ceilings. Carrier initially classified as gradual (excluded).
HVAC condensate line failed and water damaged ceilings. Carrier initially classified as gradual (excluded).
The initial claim
What went wrong
The carrier denied the AC condensation pan overflow as a gradual leak. Independent inspection documented the failure occurred over a 48-hour window when the float switch fouled, qualifying as a sudden discharge under the policy. The denial was reversed after the policyholder produced HVAC service records and a moisture-mapping report.
The intervention
What we did
HVAC technician report documented sudden line failure (not gradual). Reclassified as covered.
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