What do I do if
Settlement sent only to mortgage; no funds to me.
Multi-payee checks require mortgage endorsement for funds release.
Settlement sent only to mortgage; no funds to me.
Root cause
Why this happens
Multi-payee checks require mortgage endorsement for funds release.
Know the law
Your rights
Mortgage servicer must follow reasonable disbursement process.
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What kind of damage?
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What to do
Solution steps
- 01
Step 1
Contact mortgage servicer for disbursement process
- 02
Step 2
Complete any required inspections
- 03
Step 3
Escalate if servicer delays
- 04
Step 4
CFPB complaint if unreasonable
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Still building your claim? We can help right now.
A licensed Florida public adjuster will review your policy and loss documentation for free.
- ✓Licensed Florida public adjusters
- ✓We work for policyholders, not insurance companies
- ✓No fee unless we recover more than you were offered
What kind of damage?
Pick the closest match. We will ask for details later.
Know the law
Relevant statutes
FS 626.854
Public adjuster representation.
FS 627.70131
Carrier duties.
FS 627.70132
Notice deadlines.
FS 627.7142
Homeowner Bill of Rights.
FS 626.9744
Matching statute.
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See also
Other common problems
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Carrier or vendor won't return personal items packed out.
Another situation Florida policyholders face mid-claim.
Free claim review
Your policy says more than you think. Find out what you are actually owed.
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- ✓Licensed Florida public adjusters
- ✓We work for policyholders, not insurance companies
- ✓No fee unless we recover more than you were offered
What kind of damage?
Pick the closest match. We will ask for details later.
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