What do I do if
The carrier keeps reassigning my adjuster.
Carriers reassign adjusters due to staffing, specialization, or deliberate strategy.
The carrier keeps reassigning my adjuster.
Root cause
Why this happens
Carriers reassign adjusters due to staffing, specialization, or deliberate strategy.
Know the law
Your rights as a Florida policyholder
Each new adjuster must honor prior communications. File continuity is required.
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We review your policy and estimate at no cost. If we take your case, our fee only comes from the increased recovery.
- ✓Licensed Florida public adjusters
- ✓We work for policyholders, not insurance companies
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What kind of damage?
Pick the closest match. We will ask for details later.
What to do
Solution steps
- 01
Step 1
Request name and contact of current adjuster in writing
- 02
Step 2
Escalate if reassignments exceed 3
- 03
Step 3
Request adjuster's direct supervisor
- 04
Step 4
Document communications with each
- 05
Step 5
File DFS complaint if pattern disrupts claim
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Similar scenarios
Related problems
My supplemental claim was denied.
Supplemental claims are legitimate under FS 627.70132 but carriers often resist them.
Repairs aren't done but carrier issued non-renewal.
Non-renewal mid-claim is permitted but must follow specific Florida protocols.
Carrier refuses to test for mold after water damage.
Mold testing adds scope and cost; carriers often resist.
Claim payment coming in pieces too slowly.
Carrier payment protocols sometimes disaggregate claim amounts over multiple checks and multiple payees.
Emergency mitigation expenses denied by carrier.
Carriers sometimes refuse mitigation reimbursement citing excessiveness or non-necessity.
Free claim review
Still building your claim? We can help right now.
A licensed Florida public adjuster will review your policy and loss documentation for free.
- ✓Licensed Florida public adjusters
- ✓We work for policyholders, not insurance companies
- ✓No fee unless we recover more than you were offered
What kind of damage?
Pick the closest match. We will ask for details later.
Know the law
Relevant statutes
FS 626.854 Public Adjusters
Your right to professional representation.
FS 627.70131 Carrier Duties
What carriers must do and when.
FS 627.70132 Notice Deadlines
When you must file.
FS 627.7142 Bill of Rights
What the carrier owes you.
FS 626.9744 Matching
Reasonable matching requirement.
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See also
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Free claim review
Your policy says more than you think. Find out what you are actually owed.
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- ✓Licensed Florida public adjusters
- ✓We work for policyholders, not insurance companies
- ✓No fee unless we recover more than you were offered
What kind of damage?
Pick the closest match. We will ask for details later.
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