What do I do if
The adjuster has not responded in 3 weeks.
Carrier backlog, adjuster overload, or case abandonment.
The adjuster has not responded in 3 weeks.
Root cause
Why this happens
Carrier backlog, adjuster overload, or case abandonment.
Know the law
Your rights as a Florida policyholder
FS 627.70131 requires reasonable response time. Escalation is appropriate.
Free claim review
We review your policy and estimate at no cost. If we take your case, our fee only comes from the increased recovery.
- ✓Licensed Florida public adjusters
- ✓We work for policyholders, not insurance companies
- ✓No fee unless we recover more than you were offered
What kind of damage?
Pick the closest match. We will ask for details next.
What to do
Solution steps
- 01
Step 1
Document every call and email with timestamps
- 02
Step 2
Email the adjuster's supervisor directly
- 03
Step 3
Escalate to carrier's executive complaint line
- 04
Step 4
File DFS complaint if no response after 30 days
- 05
Step 5
Consider engaging a public adjuster
No obligation. No fee unless recovery.
Licensed Florida public adjuster.
Similar scenarios
Related problems
Handoffs between adjusters introduce errors and misalignment.
Multi-property tree damage creates multiple first-party claims.
Tax record requests are rare and usually unwarranted.
Claims are sometimes administratively closed without clear notification.
Retaliation after complaints is prohibited but occurs.
Free claim review
A licensed Florida public adjuster will review your policy and loss documentation for free.
- ✓Licensed Florida public adjusters
- ✓We work for policyholders, not insurance companies
- ✓No fee unless we recover more than you were offered
What kind of damage?
Pick the closest match. We will ask for details next.
Know the law
Relevant statutes
Your representation rights.
Statutory deadlines.
When you must file.
Homeowner claim bill.
Reasonable matching requirement.
Go deeper
Related resources
Emergency playbooks.
FNOL to settlement.
Statutes that protect you.
Every denial reason.
Florida carrier profiles.
All 67 counties.
Every claim term.
Damage categories.
Florida storm profiles.
Decision tools.
Real recoveries.
Common problems.
See also
Other common problems
Another situation Florida policyholders face mid-claim.
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Another situation Florida policyholders face mid-claim.
Another situation Florida policyholders face mid-claim.
Another situation Florida policyholders face mid-claim.
Another situation Florida policyholders face mid-claim.
Free claim review
Licensed Florida public adjusters. Free claim review. No recovery, no fee.
- ✓Licensed Florida public adjusters
- ✓We work for policyholders, not insurance companies
- ✓No fee unless we recover more than you were offered
What kind of damage?
Pick the closest match. We will ask for details next.
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